General eBook Information
How Do I Get Started Buying eBooks?
It's as easy as One, Two, Three:
- Set up your Kobo account at kobobooks.com through a link on our website, or via your Kobo Mini or Glo eReader bought from our store.
- Login to kobobooks.com with your new account to browse, search for, and buy eBooks.
- Start reading! Download a free Kobo reading App here to read on your smartphone, computer, or tablet. (You can also purchase eBooks through the app. Sign into the app with your new Kobo account and continue to support this store. We sure do appreciate it!)
Questions? Contact the Kobo Help Line directly at help@kobobooks.com, or 855-202-4098 (8am - 12am EST)
eBook Returns Policy
Due to the nature of electronic books, our return policy must be strict. Unless there is a reproducible technical issue with an eBook, we cannot accept a return. Claims for acceptable issues must be made within 7 days of purchase.
Examples of acceptable returns would include missing pages, erroneous text, out of order text or pages etc.
Examples of issues for which we cannot accept a return: customer downloaded the wrong file type, missing images associated with the conversion to digital, customer didn't like the eBook experience etc.
